We want to hear from you

Award-winning support

As a testament to our commitment to provide excellent customer experience, Rockend was nominated as a finalist in six categories in the coveted Customer Service Industry Association (CSIA) 2018 Australian Service Excellence Awards, winning the Service Excellence - Medium Contact Centre, and Customer Service Executive of the Year awards.

 

“Through CSIA’s Awards program we hope to more deeply engage not only our own customers but also our prospective customers that when having Rockend as their key software partner, they will know they are with the very best of the best when it comes to having a seamless and truly connected service experience.”

Scott Downing, Chief Customer Officer, Rockend

Award-winning support

As a testament to our commitment to provide excellent customer experience, Rockend was nominated as a finalist in six categories in the coveted Customer Service Industry Association (CSIA) 2018 Australian Service Excellence Awards, winning the Service Excellence - Medium Contact Centre, and Customer Service Executive of the Year awards.

 

“Through CSIA’s Awards program we hope to more deeply engage not only our own customers but also our prospective customers that when having Rockend as their key software partner, they will know they are with the very best of the best when it comes to having a seamless and truly connected service experience.”

Scott Downing, Chief Customer Officer, Rockend

How to get support from the Rockend team.

How to get support from the Rockend team.

A dedicated team to support your business 

We have a 50-strong award-winning support team across 3 contact centres - covering Australia and New Zealand - available to you should you require expert assistance via phone, email or live chat.

A dedicated team to support your business 

We have a 50-strong award-winning support team across 3 contact centres - covering Australia and New Zealand - available to you should you require expert assistance via phone, email or live chat.

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