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We will only collect information that is reasonably necessary for us to perform our functions and activities and provide you with the Rockend Products you wish to use. Personal Information we collect from you may depend on how you use our Rockend Products and whether you are registered to use our Rockend Products. Personal Information we collect from you may include the name, age, sex, email address, postal address, street address and telephone number/s of you or others. Other Personal Information we collect from you may include credit and debit card numbers and expiry dates, registration passwords and usernames for Rockend Products, IP addresses, property details, property owner and landlord names and details, tenant names and details, information required for payment for products and services provided through Rockend Products, information you choose to disclose to us from time to time and information necessary for us to provide information, products and services to you via Rockend Products. We will not use any government related identifiers to identify you in our records, although information we hold about you may include government related identifiers (such as an Australian Business Number) entered by you in using our services.
Generally, we will only use and disclose Personal Information for the following purposes:
From time to time we may also ask you to participate in surveys or questionnaires. These help us to improve our levels of service and to maximize the opportunities and benefits you can enjoy.
We may send you electronic messages updating you about products, services, events, offers and special offers. We will only send you such electronic messages if you have consented to receive them or it can be inferred from your existing business or other relationship with us, that there is a reasonable expectation of receiving those electronic messages. All electronic marketing and promotional messages will identify us, and you can opt-out by unsubscribing to any of the emails we send.
From time to time we may sell or disclose information you provide us that is not Personal Information or does not disclose your identity to any person for any purpose at our sole discretion, including to people or companies located outside of Australia. For example, we may sell, disclose or use information you provide us that is not Personal Information to determine what advertising, promotional materials, products or services are likely to be of most interest to you or other Website visitors and to assist third parties to monitor general consumer trends in various areas. We may also modify Personal Information (through encryption, aggregation or other de-identifying techniques) so that it is in a form from which you or others cannot be identified and sell or disclose such modified information to any person for any purpose, including to people or companies located outside of Australia.
We collect Personal Information from information you provide directly to us when you set up a customer account and register to use a Rockend Product, access and use a Rockend Product, pay for a product or service provided via a Rockend Product, contact us, request us to provide additional services, participate in surveys or questionnaires and from data and other information you upload via Rockend Products or approved third products integrated or used in conjunction with Rockend Products from time to time.
We will take commercially reasonable and appropriate steps to ensure Personal Information is protected from risks such as loss, interference, unauthorised access or use, destruction, modification or disclosure. Aside from the disclosure or transfer of Personal Information to our Hosting Service Provider, we only permit our authorised personnel to access Personal Information.
The Internet is not a secure method of transmitting information. Accordingly, we cannot accept responsibility for the security of information you send to or receive from us or we send to our Hosting Service Provider over the Internet or for any unauthorized access, use or modification of that information.