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Training Cancellation Policy

Rockend Training Cancellation Policy

All payment for training courses will be forfeited upon cancellation of the course or sessions booked, with the following conditions:

  1. In the event that notice of cancellation is received in writing by the Rockend Training Team 3 or more business days prior to the commencement of your training course or session, you may book an alternative course at the same cost, or greater with payment of any additional fee. Note that only one rescheduling of a session is permitted.
  2. In the event that Rockend cancels a training course or session for any reason, you will be rescheduled to another course without any additional fee or forfeiture.
  3. If notice of cancellation is not received in writing by Rockend Training within three days of a session and you are unable to attend a course that you have booked or been rescheduled into, for any reason, the no refund policy applies.

Rockend reserves the right to cancel or reschedule any course or session.

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