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Property Management | 3 min read

You Asked: New Property Tree Short Course Training

Published by:

The Rockend Team

As a property manager, you never have enough time. This is why you told us you prefer shorter training courses. We have been hard at work creating new courses to meet this need, so you can improve one aspect of your software use and still have time to do your job.

Well, here they are! Based on the most common support calls, each class is delivered in a quick, 2-hour module that focuses on specific topics. It is perfect for time-poor property managers who want to brush up on a single area.

Plus, if you book three courses before 10/09/2018 we will throw in a fourth for free!

To register, click the button below, fill out the attached PDF form and send it back to training@rockend.com.au. We will then be in contact to confirm.

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Ensure you are leveraging all PropertyTree's communications features to wow your clients with clear and regular communication, improve your customer service, reduce workload and increase revenue.

What you'll learn:

  • How to customise your templates and triggers to suit your business
  • How to create mail merge templates, add branding for your business, and perform a bulk and individual Mail Merge
  • How to set up and use of SMS
  • How to communicate with clients through Online Portals

When: 12th September, 9.00am - 11.00am.

Where: Rockend Training room, lv 6, 29 Christie St, St Leonards, NSW.

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Let PropertyTree chase your tenant's rent for you, so you can reduce arrears and spend more time on other tasks.

What you'll learn:

  • How to manage and schedule lease renewals and rent reviews
  • How to schedule rent changes
  • How to manage your arrears in PropertyTree, including managing payment plans
  • How to understand tenant ledgers and key reports

When: 23rd October, 9.00am - 11.00am.

Where: Rockend Training room, lv 6, 29 Christie St, St Leonards, NSW.

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Get a better understanding of the flow of funds associated with receipting in PropertyTree, so you can reduce errors and ensure you are using your software to its fullest.

What you'll learn:

  • Creating and cancelling common receipt types
  • Adding, editing and updating fees and fee types
  • Charging manual fees
  • Processing payments for owners, creditors and agency

When: 8th November, 9.00am - 11.00am.

Where: Rockend Training room, lv 6, 29 Christie St, St Leonards, NSW.

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Identify key statistics and how to interpret them to gain actionable insights about your portfolio, whilst ensuring no maintenance is missed and inspections are completed routinely. Plus you'll also be shown how to keep up to date with portfolios you may be babysitting over the Christmas period.

What you'll learn:

  • Bulk Portfolio Assignment
  • How to use Notes and Alerts to keep up to date with your owners and tenants
  • How to best manage your keys, payment plans and smoke alarms 
  • How to make the most of reports for your portfolio

When: 5th December, 9.00am - 11.00am.

Where: Rockend Training room, lv 6, 29 Christie St, St Leonards, NSW.

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