Old school isn't always cool, but Sam Griffiths thinks otherwise.
In today's episode, he tells Kevin Turner about the simplicity of the one property manager, portfolio-based model that is the key to their success.
He also gives us a snapshot of what could be one of the largest property management teams in the country at Luton Properties in Canberra, how his BDMs stay connected to the property management side of the business, the importance of staff retention and how they use KPIs to make sure everyone is hitting their goals.
Samuel is the Head of Property Management at Luton in Canberra, managing over 30 property management staff across multiple offices. He loves to spend his weekends away in the bush with family or finding new adventures and cultural experiences.
*Rockend Rockstars is a video series in partnership with Property TV. As part of the series, property commentator Kevin Turner talks to some rockstars of the property management industry about their business, tips, and personal stories.
Missed previous episodes? Watch more Rockend Rockstars videos.