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Property Management | 2 min read

5 Reasons to upgrade

Published by:

The Rockend Team

At Rockend, we are continually working to improve your experience with REST Professional and your client’s experience with your brand. The best way to take advantage of all of this is to keep up to date with the latest version of REST Professional to ensure that you have access to the latest features. Here are 5 good reasons to upgrade today.

Documents to Portals

Owner and Tenant Portals just got better for users of fileSMART. You are now able to publish documents stored in fileSMART on the Owner and Tenant Portal, such as property photos, correspondence and bank statements. By offering your clients 24/7 access to their property information, you can minimise inbound calls and emails, without compromising on service. The Portals are customisable to your brand, and includes space for your advertising.

Owner & Tenant Portals optimised for smartphones

Your clients’ experience with your brand has just got better, as the Owner and Tenant Portals are now optimised for smartphones. Menu navigation is now more intuitive, and documents published on the Portals are beautifully presented and easy to read. The online portals can be customised to your brand, delivering the best user experience to your clients.

Gains and loss tracking

Get greater insights into your business with the enhanced Gains and Loss Tracking, allowing more information to be captured. More details means more meaningful reporting, that allows you to understand the source of where managements are gained, and why managements were lost.

Inspection Manager

REST Professional now integrates with Inspection Manager, reducing your paperwork and simplifying your property inspection process. You can record your inspections by using the Inspection Manager App on your smartphone.

When you get back into the office, you can sync the information to REST Professional, eliminating the need for data entry. 

Learn more about Inspection Manager

REST Mobile

Since REST Mobile’s introduction in 2012, we’ve been improving the App to give you access to more information at your fingertips. This latest version of REST Mobile offers:

·         More contact information for Property Managers and solicitors;

·         Improved search on Creditors by Category;

·         Access to work orders by property, especially useful when you are onsite.

REINSW Forms Live (6th Reason for NSW Clients)

REST Professional now integrates with REINSW Forms Live, which means less data entry for you. REINSW Forms Live offers online forms and agreements that are tried, tested and legally compliant. This new integration means that you can populate the forms using data directly from REST Professional, saving you time and reducing the possibility of data entry errors.

Learn more about REINSW Forms Live

Upgrading to REST Professional Version 10.5

To upgrade, log into the Customer Lounge, and follow the prompts, and feel free to call 1300 657 700 if you have any questions about the upgrade process.

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Check out some of our other articles

The Rockend Blog is a great way to stay up-to-date with all the latest Property and Strata news and insights.

Check out some of our other articles here.

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